{"id":13597,"date":"2021-07-12T16:07:31","date_gmt":"2021-07-12T14:07:31","guid":{"rendered":"https:\/\/www.novinet.ch\/?page_id=13597"},"modified":"2021-07-12T16:09:39","modified_gmt":"2021-07-12T14:09:39","slug":"remote-support-en","status":"publish","type":"page","link":"https:\/\/www.novinet.ch\/en\/remote-support-en\/","title":{"rendered":"Remote Support EN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13597\" class=\"elementor elementor-13597 elementor-13560\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a22cde1 elementor-section-height-min-height header-image-bg elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a22cde1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-898369e\" data-id=\"898369e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb69cd8 elementor-widget elementor-widget-heading\" data-id=\"eb69cd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Novinet Remote Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9198b9 elementor-widget elementor-widget-heading\" data-id=\"a9198b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We help you - quickly and directly<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-61e2e64\" data-id=\"61e2e64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a748963 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a748963\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f96f493\" data-id=\"f96f493\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaf8ffe elementor-widget elementor-widget-heading\" data-id=\"aaf8ffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We help directly on your device with TeamViewer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75de3c4 elementor-widget elementor-widget-text-editor\" data-id=\"75de3c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have a problem that cannot be easily solved by phone or email, we can help you with our novinet remote support. With novinet remote support, we can help you directly on your device. For this we have to get access from them:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63fc365 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"63fc365\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1. Contact our customer support<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+41415111888\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+41 41 5111 888<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2. When you receive the instruction from us, download our remote support software here:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b5198 elementor-widget elementor-widget-html\" data-id=\"b3b5198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- TeamViewer Logo (generated at https:\/\/www.teamviewer.com) -->\r\n<div style=\"position:relative; width:234px; height:60px;\">\r\n  <a href=\"https:\/\/get.teamviewer.com\/6b8wy3u\" target=\"_blank\" style=\"text-decoration:none;\" rel=\"noopener\">\r\n    <img decoding=\"async\" src=\"https:\/\/static.teamviewer.com\/resources\/badges\/teamviewer_badge_flat3.png\" alt=\"TeamViewer - the software for accessing PCs over the Internet\" title=\"TeamViewer - the software for accessing PCs over the Internet\" border=\"0\" width=\"234\" height=\"60\" \/>\r\n    <span style=\"position:absolute; top:18px; left:60px; display:block; cursor:pointer; color:White; font-family:Arial; font-size:12px; line-height:1.2em; font-weight:bold; text-align:center; width:169px;\">\r\n      Download <br> Novinet Remote Support\r\n    <\/span>\r\n  <\/a>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7f639 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7b7f639\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3. We will then need your ID and password, which will be displayed in the TeamViewer remote support software.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">4. We get access to their system and can help you with your problem.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e592be8 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e592be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">All novinet remote support connections are end-to-end encrypted.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2748de5 elementor-widget elementor-widget-text-editor\" data-id=\"2748de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PLEASE NOTE:<\/p><p><span style=\"text-decoration: underline;\">Never<\/span> share your ID and password with strangers you do not know and trust!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-33a00dd\" data-id=\"33a00dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1299f7 elementor-widget elementor-widget-image\" data-id=\"f1299f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"269\" height=\"435\" src=\"https:\/\/www.novinet.ch\/wp-content\/uploads\/2021\/07\/novinet-teamviewer-support.webp\" class=\"attachment-large size-large wp-image-20769\" alt=\"\" srcset=\"https:\/\/www.novinet.ch\/wp-content\/uploads\/2021\/07\/novinet-teamviewer-support.webp 269w, https:\/\/www.novinet.ch\/wp-content\/uploads\/2021\/07\/novinet-teamviewer-support-186x300.webp 186w\" sizes=\"(max-width: 269px) 100vw, 269px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<p>Views: 16<\/p><template id=\"brlbs-cmpnt-cb-template-facebook-content-blocker\">\n <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"facebook-content-blocker\" data-borlabs-cookie-content=\"\"><div class=\"brlbs-cmpnt-cb-preset-b brlbs-cmpnt-cb-facebook\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/www.novinet.ch\/wp-content\/uploads\/borlabs-cookie\/1\/cb-facebook-main.png')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>Facebook<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div>\n<\/template>\n<script>\n(function() {\n        const template = document.querySelector(\"#brlbs-cmpnt-cb-template-facebook-content-blocker\");\n        const divsToInsertBlocker = document.querySelectorAll('div.fb-video[data-href*=\"\/\/www.facebook.com\/\"], div.fb-post[data-href*=\"\/\/www.facebook.com\/\"]');\n        for (const div of divsToInsertBlocker) {\n            const blocked = template.content.cloneNode(true).querySelector('.brlbs-cmpnt-container');\n            blocked.dataset.borlabsCookieContent = btoa(div.outerHTML);\n            div.replaceWith(blocked);\n        }\n})()\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Novinet Remote Support We help you &#8211; quickly and directly We help directly on your device with TeamViewer If you have a problem that cannot be easily solved by phone or email, we can help you with our novinet remote support. With novinet remote support, we can help you directly on your device. For this [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13597","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/pages\/13597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/comments?post=13597"}],"version-history":[{"count":7,"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/pages\/13597\/revisions"}],"predecessor-version":[{"id":13604,"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/pages\/13597\/revisions\/13604"}],"wp:attachment":[{"href":"https:\/\/www.novinet.ch\/en\/wp-json\/wp\/v2\/media?parent=13597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}